Category Archives: service
Changing behavior isn’t easy. Not only does it take a lot of hard work, but it requires a concrete process that you can trust and follow on a daily basis. Most training courses give you great content, but if that … Continue reading
Too often we say we want to help people BUT something gets in the way. We all have big but’s in our lives that keep us from doing what we need to in order to give our customer’s service excellence. … Continue reading
One of my favorite quotes is from the movie Spiderman when Uncle Ben looks at Peter and says, “With great power comes great responsibility.” Too often we look at others talents, abilities and resources and say, “If I had what they … Continue reading
“Training with no follow up coaching is like scattering seeds on a paved road and expecting a crop to grow.” – JohnnyWalker.Co
We recently had the kick off seminar for Integrity Selling® and are currently going through the follow-ups with the group. For those of you not familiar with what I am talking about, we do a one day seminar with eight weeks … Continue reading
At JohnnyWalker.Co everything we do is values based. All of our training from Integrity Selling®, Integrity Service® to Integrity Coaching® all have a very important values dimension in the congruence model. We have even developed out executive coaching model with Foundational Core Values™ at … Continue reading
Any child can become embittered, but it takes a man to understand the grace he’s been given and to decide to give it to others.